Pizzeria Casa Nostra

I read a recently published review, and it bothered me about my part. A woman who claims to be an asymptomatic celiac sufferer comments that she disagrees with the establishment's methods regarding protocols to avoid cross-contamination and goes on to say that celiac customers of this restaurant "live in ignorance and take the easy way out." Here, by way of allusion, I want to respond that I have been a celiac customer of this establishment for many years, that I do suffer from severe symptoms when I eat any food containing gluten, and that I have never had any problems at this restaurant. I would like to add that the gluten-free pizzas are the best I've ever had, and that they also have a large selection of delicious gluten-free desserts. I think I speak for all the celiac customers of this establishment when I say that we will continue "living in our ignorance" and enjoying the products and services offered by this restaurant. Casa Nostra

Delicious gluten-free pizzas and desserts. Excellent service. It's a pleasure!

We wanted to go for dinner and asked to make sure the establishment took into account cross-contamination and was gluten-free. Unfortunately, when we politely asked how the process was done, since they claim to do it in the same oven, we were met with defensive, impatient, and unprofessional treatment. Asking about how cross-contamination is handled isn't an attack, but a legitimate concern from someone who values ​​their health. The tone and responses we received were not only unnecessarily harsh, but also left the impression that questioning your methodology was problematic. At no point were you judged; we simply wanted to understand your approach to controlling contamination so as not to put anyone at risk. As a customer, especially in a topic as sensitive as offering gluten-free options, it's not just about offering the product, but about building trust and demonstrating security and a bit of empathy to people, who, in addition to lacking it, seem to be conflicted about wanting to understand your procedure. Simply disappointing; asking about these issues isn't an attack, but a legitimate concern from someone who values ​​their health.