I tried contacting the pizzeria twice (once by email, once via Facebook), unfortunately without success. Here's my experience:
I visited the pizzeria on Saturday, May 3rd, at noon for my birthday with my family (3 adults, 2 children). Since I have celiac disease myself, I called that morning to inquire about the issue of gluten. The manager made me feel comfortable and reassured, so I ordered a gluten-free Hawaiian pizza on the spot.
Before ordering, we emphasized the need for gluten-free pizza.
The pizza was very tasty.
However, in the evening and throughout the night, I experienced severe nausea and vomiting. Overall, I had severe nausea and vomiting for a week and symptoms of the gluten accident for over 1.5 weeks. Something like this has never happened to me before, and I've never felt so bad. Not at other restaurants in/around Hanover, nor abroad, nor on our various trips. I have officially been affected by celiac disease for exactly 10 years now. My birthday party went accordingly.
I would like to use this opportunity to point out the problem so that I can review your gluten-free offerings and go through the individual steps in more detail. This will prevent future guests with celiac disease/an intolerance from having to experience the same suffering.
I personally cannot recommend the restaurant, at least not for people with an intolerance or even celiac disease.
POSTSCRIPT:
As mentioned, I tried to contact you in writing in advance via two different channels (via email and via Facebook) to share my negative experiences and inform you about them, so that I could review the procedures again! I find it questionable that this had to be done by phone.
My attempts to contact you were unsuccessful!
We were all in good health. All four other guests had no problems after eating (no other celiacs). So it couldn't have been the food itself. It was definitely a severe gluten incident. It is very questionable that this is not being treated this way or is being played down here now!