If I could give zero stars for service, I would. We placed an order on the phone hours in advanced. We went to get our pizzas- they haven’t been made yet. We ordered a gluten free pizza because I have celiacs. They didn’t have a gluten free pizza on our receipt. We asked if they charged us for one and when they said no- we asked them to switch it to gluten free since they hadn’t made the pizza yet. They told us no. Roman made us pay for the pizza that wasn’t gluten free (even though it hadn’t even been made yet) and then a gluten free pizza. It was literally the worst service ever. Which is so sad because we’ve owned a place on the island for years and have frequented the original Gabriella’s for years with no problems. Then on top of that- we waited OVER an hour for our pizzas. Worst service ever. Roman provided the worst service- was rude, disrespectful and even though he messed up the order (when I have a hereditary dietary issue) made no strides to make it better. Instead he made us pay for a whole other pizza that hadn’t been made. Oh and our pizza was cold when we got it.