Plain Sailing Elwood

Just had the worst service I’ve had in ages. After being seated, we waited 15-20 minutes before someone took our order after having asked twice if we could order. The people we asked couldn’t/wouldn’t take it because we weren’t in their section, yet our server was nowhere to be found. We finally got water after being there for 30 minutes, also after having asked multiple times. When our order was finally taken the server was rude and defensive when I asked a question about whether taking away the toast would make the gluten free option of a meal gluten free. It was an awful interaction. When we got the food we had to wait while it got cold to get any cutlery. The food was fine, the coffee was disappointing. The whole experience was just weird and mostly unpleasant. When we went to pay the person who helped us was really nice and helpful. It was nice that it ended with a pleasant interaction, just wish the rest of the experience could’ve been the same.

Great GF options