Playa Bowls

Picked up 2 of the same bowls on Sunday - one was to have gluten free granola and the other wasn't. They forgot to label which was which, so I took one and they remade another that would have gluten free granola. They went to put it back in the bag again after it was made and it was unlabeled... I asked for a label and noticed that they added cacao nibs and walnuts even though I requested to have it without them because I do not care for them. After waiting for my bowl to be remade the first time, I decided to just take it wrong because they didn't seem too thrilled to make another one. I was told I could just "scoop it off the top". Considering I paid for these, it would have been nice to have them the way I ordered them. I was frustrated already at this point. Then, to top it all off I went home and decided to try it even though I was unhappy with it and chewed on a piece of hard rubber/or plastic that came from inside of my bowl. I sent an email immediately on Sunday - no response. Sent another one Monday - still not response. Absolutely terrible that no one would reach out to me to make this right after this horrible experience.

This was my first time at Playa Bowls. The atmosphere was very calm. The variety of bowls was huge. My bowl was exquisitely delicious!! The only thing I would improve on, I asked for gluten-free. My daughter and I selected the same bowls. They didn't mark which one was gluten-free. Whoops! It's important to know when you have sensitivities that you're eating something that won't harm you.