CUSTOMER SERVICE is BAD. The staff who served us was not nice. When she served the first round of our orders with 2 haloumi burgers and a waffle. My friend asked if they ordered 3 haloumi burgers. (We were only checking because they can't remember.) The waitress replied 'i only got 2 hands'.
I'm sorry but 'Sarcasm' is not welcome. Other word is RUDE. We drove from Auckland to have a break from Covid lockdown and get this awful experience.
AND we don't recommend their CARROT CAKE. When I saw it in their cabinet it was sooooo enticing and that's the the first thing we ordered. I had a mouthful and nearly threw up. It's far from a typical carrot cake. It's a GINGER CAKE!!! The ginger flavour was so strong and taste is nothing like a dessert dish. When we returned and complained why they put so much ginger. They said they want to make it gluten free 🙄. Since when ginger became an alternative to flour? Unbelievable. I gave them 1 star rating because they gave us a refund for the carrot cake and the waffle is good. One thing for sure, we won't go back. And will not recommend to any of my family and friends.