My son has gotten the Poke bowls here multiple times, and has become a big fan. Two people in the family are gluten free, and they essentially have zero options here, unfortunately (none of the sauces are GF, so there's no point). However, for a treat the teas and slushes with tapioca pearls (Boba) are really good. Flavorful without being overly sweet (literally taste like fruit and ice, not syrup-y), so that's a major plus.
I don't think the bowls are overpriced for what you get, and the staff has seemed nice to deal with.