I go here on a regular basis. I have Celiac and am very sensitive to gluten. Last time I went, I accidentally pushed ramen noodles instead of rice, and they switched it out for me and refunded the extra charge for the noodles. The manager even came out to make sure everything was okay.
The outdoor seating is pleasant, ordering on the tablets can take a minute to figure out if you aren't familiar with them (usually, unless you push a wrong button like me), the service is quick, and the food is good.
I also have a service animal, and have never had problems bringing him into this space.