Overall, I had an underwhelming experience. A few things to note:
Customer service: the young man at the register seemed stressed as hell, and I can’t blame him. There’s four or five people in his immediate vicinity and most of them seem to be doing nothing… who’s in charge here and what’s their goal?
Environment: the place was PACKED—which means people like something about the joint! Very tight space, hard to maneuver, especially to the fountain soda (which, per a previous review, seems out of place for a spot that could otherwise be a mid level dining establishment).
I sat outside and the table next to me sat full of dirty dishes the whole time I was there (an hour). Patio furniture is not well kept, and the AC on the roof ensures water drips down the gutter and runs down the patio.
They also have a television playing local ads which, to be honest, just feels out of place and extremely tacky. Who’s looking at this while they’re in line? Don’t we all have smartphones?
Speed/Promptness: slow as ever. Waited exactly 29 minutes for one pizza.
Food quality: pizza was fine but very wet? Moisture content on some of the ingredients seems a bit high, or the temp they’re cooking at needs to be lowered for a longer cook time. Crispy crust on the bottom, and soft and wet under the crispy toppings. Maybe it’s the moisture in their cheese? *Edit: crust was fine. Seems borderline flavorless and was thicker than I’d expect for this style of pizza. Curious about the gluten content on the flour as the crust doesn’t have much stretch or pull apart, it tears very cleanly, unlike other Neapolitan pizza’s I’ve had*
This place seems like it holds a lot of promise, and I’d love to see a few things
- update the space, and maintain it. Currently seems like it lacks intention and isn’t respected and taken care of.
- LET US TIP YOUR EMPLOYEES WITH CARDS!!! Money is a great incentive for improving work place behavior and attitudes. Ditch your old POS and move to Toast or Clover, hell, use a handheld clover and start doing table service?
- hire and pay a charismatic adult or two
- pare down your wine options to two reds, two white, and one sparkler. Give people fewer, better options.
- better tap beer options
I’d love to see this place be good cause this region is primed and ready for improved dining experiences.