We stayed at the Inn after finding it in a web search for B&Bs in the Charleston area. I thought it would be an eclectic place to stay, which it was. For those writing / reading reviews here about the fine restaurant, did you know they have 6 guest rooms upstairs?
It seems that the attitude of the staff is, "Hey, bud, we're a restaurant that happens to have some rooms above it."
You're selling sleep for $200 a night. That's almost pure profit. Maybe you could make the Inn guests feel a little more appreciated. The Sunday brunch in the restaurant was excellent, though you may want to consider making it available to Inn patrons earlier, as they are tourists on weekends who will want to get out into the City. Food, presentation, service, all top notch in the restaurant.
The continental breakfast Monday morning was thoroughly underwhelming. The young man preparing it said, "We only have 3 rooms rented, and usually only 2 of 3 come down for breakfast, so we don't put much out". Hello? $200 a night.
Overall, we loved the charm of the Inn and the neighborhood. The staff were friendly enough when approached, but looked at us like, "why are these people walking around in our restaurant?"
We stayed for our 25th anniversary. I appreciate that the manager took delivery of flowers for my wife and arranged them in a vase in our room prior to our arrival.
The reservation website asks about dietary restrictions. Why? I noted on the reservation that my wife does not eat gluten, but no effort was made to obtain any specifically gluten-free products. So why ask?
We stayed on the top floor. Room was nice, if small. Bed was good. Pillows were old and flat, need to be replaced. There were some stains on linens and curtains. A little more care and upkeep would be good. The room was made up and cleaned very well, by an invisible housekeeper. It did overlook the back of the property, and the restaurant staff could be noisy when taking their smoke breaks out there late night.
I might stay there again, as it was a great base from which to explore the Charleston area.