Primrose Coastal Italian

When you have the price of a 5 star restaurant but wait staff that don’t come close. Upon sitting down, bread rolls were brought to the table. Having celiac disease, I asked if they had gluten free bread and was told no. Fine, no problem. We ordered a spicy tuna roll instead. When the sushi was brought to the table, the assistant waiter said, “but sushi is gluten free?” I’m happy to explain the ins and outs of gluten, the structure of the wheat plant, etc but honestly when paying $50/plate, I shouldn’t have to and I shouldn’t have to deal with snarky remarks. I asked him what has gluten in sushi when it is rice and fish. He then said he didn’t know what gluten was but you can’t have any bread then because it all has gluten. Yes, wheat bread has gluten. Great job. However, there about 50 other grains in which bread can be made and none contain gluten. I took the time to explain and after his last snide remark, he walked off. We then ordered a glass of Chardonnay which still hasn’t arrived when dinner came. I asked the waitress to cancel the wine since dinner had already arrived and she very curtly informed that I hadn’t ordered wine. When I explained that we had a conversation about dryness and Chardonnay, it suddenly dawned on her that yes I had ordered wine. She comped the wine and it’s why I gave two stars instead of one. I don’t mind mistakes one bit but when her rudeness and attitude when I asked the cancel the wine was shocking. The food was just decent. Not great and very greasy which is an accomplishment with fish and veggies. LuLu’s has food about 100 times better for half the price. We have dined at hundreds of 5* restaurants and so wanted to like Primrose but it was honestly a bad experience from start to finish. Forget the $250 bill and go ger LuLu’s.

This is a restaurant at the Henderson Resort where we stayed for 4 nights. We ate several meals at the Primrose (breakfast and dinner) and all were delicious! I have celiac disease and am EXTREMELY sensitive to gluten. One crumb and I am very very ill making going out to eat a very stressful experience (but not at the Primrose). Every server I had took this seriously and they would confirm with the chef what was safe for me to eat. I did not speak to the chef but he/she took many safety precautions to make sure my food was safe. THANK YOU Primrose staff for taking such great care of me. You made my stay at the resort a pleasant one and we will be back.