Purino Dortmund

We were stressed and didn't have much time to eat. Food arrived very quickly and was super tasty 😋 especially the GLUTEN-FREE noodles were awesome! Gladly again!!!!

Good day, Last Thursday, in August, we went to this Purino restaurant in Dortmund for the first time on a recommendation and had pre-ordered for 4 people. It's difficult for me to write a fair review; as we found the assessment of the chef/dishes, the ambience and the confident friendliness of the staff to be very different. What we liked: nice atmosphere, very friendly staff, good tasting house wine, attentive, quick service for many guests; very confident staff who still exuded a very pleasant calm. When we were dissatisfied with the space allocated, we got the table we wanted without any problems. We expressed dissatisfaction with 2 dishes with the same noodles and one dish was directly deducted from the price and the other was significantly reduced in price, even though it was eaten. A great response to dissatisfaction! There was clearly a lot of emphasis on satisfaction, that was noticeable. I'm sorry to mention clear criticisms, but I just have to give the feedback because it might be easy to change. Now the criticisms: I'm afraid there was a lack of an experienced chef to match the offer. And we didn't like the fact that as newbies, despite having booked in advance for 4 people, we were shown to a middle table that was supposedly intended for 10 people, with a hard wooden bench without cushions, a very short seat and an unpleasant draft, very loud around it and were a bit irritated... I found a free table for 4 people with very comfortable armchair chairs at the edge of the restaurant window and we were allowed to stay there upon request. Why weren't we taken there immediately? Ideal for 4 people... It was significantly less noisy there and, above all, there were no drafts and it was nice to look out the window. Now about the food: It was served in a friendly and quick manner, as were the drinks. 2 people had gluten-free pasta, which unfortunately turned out to be very watery and sticky. My truffle mushroom sauce tasted great; There were 2 slices of truffle on top, great, but the pasta was soggy and stuck to the roof of the mouth, a shame! The other gluten-free pasta with tomato sauce also stuck to the palate and only a third was eaten. The shape and taste of the chicken meat seemed like the prepackaged ready-made meat bars from the supermarket. The other pasta with meat and vegetables was better, but not particularly good either. For the dish with spinach, we had to look for it. However: When asked by the attentive staff, the management responded immediately with great agreement. One dish was not charged at all, but an eaten dish was still reduced in price by the price of the wine. My impression is: There was no need for an experienced chef because pasta is supposed to be great in Italian cuisine. The staff has to “pay it forward”. In addition, little consideration was given to comfort with the visually pretty wooden benches with the very short seats, and the unpleasant draft in the middle of the restaurant was very annoying, at least for us. (You can try to take new guests to the unpopular seats...? However, this is only the resulting assumption). We're not particularly motivated to come back and try other dishes mainly because of the sticky noodles, plain chicken and the noisy atmosphere in the restaurant. However, we think that something like this can easily be changed: New chef or further training, cushions on the benches! Many thanks to the staff! With all due respect, I decided to give this feedback because this is the only way to improve instead of just staying away. Greetings