Purity Ice Cream Co.

Daughter has Celiac disease. Specifically asked cashier about gluten free cones. Was told all you had was the regular type gf cone. She was very excited and literally only ordered a child's portion just to get the cone. The ice cream (which she really didn't want) was then served in a cup with a statement of "we don't have anymore cones." I told attendant we'd just take refund for hers. Was informed they don't do refunds on card purchases and they'd have to wait until they could contact "corporate". We are from out of state! Traveling! Obviously, we won't be waiting around! 59 years old and I've NEVER heard of such a thing. Specifically ask for a certain product (for serious health reasons). Told it was available. Paid for it. Told it wasn't available and denied a refund. That's some pretty cheesy service. FYI. The actual ice cream was phenomenal.

Went here for a nice day with my family. Turned out to ruin my whole 2 days on educated employees. Tell me that certain ice cream is gluten-free. And I cannot have it without pretty much. Dying for 2 days. So so disappointing.. This place is horrible. They have vegan options for people. That just choose that life. But people that don't choose to have a gluten intolerance have to play the guessing game. How about marking some of your gluten-free options purity? You got enough money .should not be to hard ... I'm not the first person. This has happened to it's all over gluten websites that they lie and get people sick.