R&R BBQ

I recommend not going to this location on a holiday. Mother's Day (5-12-24) we decided to make a takeout order. We ordered on app 2 hours in advance of the time we wanted to pick up. When we arrived it was very busy but notified the cashier of our name. After waiting a half an hour, we checked to see if they forgot us. They checked and our order had been on the shelf the entire time. I know because I was watching. When we finally got help, we were informed that they were out of potato salad and the sauce we wanted. So, instead of waiting for a refund, we got mac n cheese (I can't eat gluten but the rest of the family liked it.)and took the sauce they had left. As if this wasn't enough of a bad experience, they forgot to put in our mashed potatoes and gravy. We only discovered this once we got back home. 😡 It seems the meat portions have gotten smaller thus making the price even more outrageous. We ordered the family meal with pulled pork, turkey and baked beans. We also got pulled pork nachos and sides of mashed potatoes and gravy and potato salad. The food was great, especially the nachos. We ended up spending over 120 and the experience was terrible. We will probably order again but I won't do it on a busy day and I will verify that we have everything we ordered. The amount of money you pay, you'd think the service would be better.

Kendra was so kind and made us feel so welcome, even after our crazy gluten free order. She definitely desrvs recognition. The food was also amazing.