Hey Gordon, I really think you should consider relaunching kitchen nightmares and you could start with this location. Normally I try to highlight the good and bad when doing a review but your name holds the weight of the standards we have all seen laid out on tv so I had high expectations.
We (party of 2) had a reservation at 4pm, we walked in behind another party of maybe 6. No one was at the host stand. In fact we waited for about 5 minutes with this other party until someone greeted us. Meanwhile many staff walked by without greeting us. Upon being seated in a mostly empty restaurant we were sat at a table that was near the bathroom no biggie if the place is packed but why use the worst table in the house if you don’t need to? at this point I opted to let the host know I was GF due to Celiac’s. She informed me she would let “everyone know”. Our server informed us she was familiar with the disease and assured us we were in good hands. We ordered and while waiting noticed our table is absolutely sticky. Like we can see the rings from glasses before on the table and our silverware was sitting on this dirty sticky table. When our food was dropped off the staff attempted to give me the fish and chips which was not GF. I asked for a new set of silverware and explained why. They immediately set the new silverware on the table. I asked for another one. At the very end I was also offered dessert, none of which is gluten free, to which the server responds “Oh that’s right, I forgot.” Which is totally true, someone did forget as I was contaminated. This was my first time here and I would not recommend. There are so many local restaurants that would better accommodate an allergy. No one beyond the server stopped at our table either.