Red Robin Gourmet Burgers and Brews

I ordered with GrubHub. The food was really good. I guess they were out of gluten-free buns, because they just used lettuce instead. I asked GrubHub to refund me the extra fee I paid for the gluten-free bun, and they refunded my whole order.

It was delicious!! I had the California Avocado Chicken Sandwich with a GF bun! My husband had the Crispy Chicken Sandwich regular, he’s not gluten intolerant and he said it was super yummy!!

I’m in the past eaten at red Robin due to my gluten sensitivity and also working with a lot of people with allergies and sensitivities. on today’s visit. I have some serious concerns and red flags about food handling and food safety for the public at this location. I ordered a gluten-free bun burger with gluten-free fries, and my partner ordered a regular meal. My burger came in while I was eating it. I double checked with them because the bun tasted like a regular bun and it turned out that they had given the gluten free bun on-a different burger to my partner and had served me the regular bread. In response to this, they took my meal apologize and served me a gluten-free meal after that but this was after I had already consumed several bites of the burger. I am extremely gluten sensitive and I will be having a reaction that’s severe for weeks. My concern is that when a person states sensitivity, the server should definitely be the one that input the information properly communicates with the kitchen and also want to bring out the food. A different person brought out the food and didn’t confirm that my meal was gluten free and there are also no flags or indication on the plate which meal was, a food allergy meal. I think from an organizational standpoint and from medical standpoint this represents a huge food safety issue for people with medical issues with food allergies and I just want everyone to be aware and if you are gonna come to place like this to make sure you double check that your food is in fact is gluten-free and you cannot assume here. I’m very disappointed and worried for myself and others 🙁