Red Robin Gourmet Burgers and Brews

We were a group of 11 and all agreed we had absolutely horrible service from the time we sat down! I ordered a wrap, but asked for a lettuce wrap and got a gluten free bun instead! They said they would have it fixed right away. After waiting until everyone was more than half done the waitress came back and didn’t say one word! It was one of the worst meals I have had dining out. They skimped on everything and it had very little visual appeal! The fries were cold and soggy. Several of our party asked for refill fries and never received them. We had to ask for every thing we needed and still had to wait long periods of time until they brought out things (if we were lucky) needed! The lemons for water looked like they were already used and had no juice left in them. The whole bowl of 12-15 were like this! When the server brought back our receipts and cards she set a pile of 10 cards and bills on the middle of the table for us to find our own cards and bills! Unbelievable! They were not busy at all and it was lunch time-12:30! I know why now! We will not be returning again!

I can always count on a great gluten free burger at Red Robin. This time, the fries were just shy of fresh.