We were excited to go here as we have heard many good things. Being gluten free and dairy free it can be difficult to eat around the villages unless it is salad. The food was very good. But the communication on service was just ok.
Our server was very kind and We had told her we had never been there before. And then when I was asking questions about the menu because of the gluten-free part, she was great answering the questions. But when we ordered, it was like she completely forgot about the gluten free stuff which has fine, it happens, though it wasn't busy. It was 4 o'clock so there wasn't a lot of people there. So I ordered the chicken parmesan and ask for gluten-free. And then I asked about my sides, she gave me all the sides and I kinda gave her a look like which ones are those are gluten-free? Because I know they have a gluten, free pasta. And she said well, I would go with double veggies. And I'm like, but don't you have a gluten free pasta? And she said, oh yeah, and I'm like I'll just take that then. OK, that's fine then because I'm dairy free. I asked about the mozzarella on the chicken if I could substitute goat cheese and she said yes, perfect, and it came and it was phenomenal so good, but when I got the bill, it was a $4 Up charge for the goat cheese. It was not on the menu anywhere. It was not communicated no details about it. So that's where I lack because it would have been nice to have that communication so I was aware before I got my bill. Plus when the chicken came the grill marks were burnt marks so, the chicken had a really bad burnt taste to it and she first stopped by and asked about how everything was and I said, "honestly, I haven't had a chance. I thought I tasted burtness. But we've been talking". And she was well I'll come back and then she never came back. She never filled my water. She never did anything. She had tables right next to us and acted like we weren't even there until our food was gone and I had a brg her for more water. My husband had the pizza and he loved it. And I loved my meal other than the burnt chicken taste. Which I could flip the chicken over to hide that. Next time I'll say watch how you cook it. Because it was super thin there was no need to burn it the way they did. It just I can't give them higher stars because of this lack of communication. Plus we saw a manager displining someone in front of everyone that is not great.