The food is good most visits but their burgers are always a bit overdone so we order medium rare. The past few orders to go have been incorrect so make time to check your order before you leave the premises. I can't stand the deodorizer they use in their bathrooms, too flowery/strong and you can smell it all the way out in the two right-most dining areas which keeps us from dining in. Most staff are super friendly but the younger new gal who took my to-go order tried to charge us for a side of mayo and two bbq sauces and she seemed rude and uncaring. Additional two of us are gluten-intolerant and the burger to go ordered without crispy onions was covered in them when we got home. I called to complain and Charles the manager, who is terrific, took care of both problems and offered replacement meals as we are regulars there, which was kind of him. Nonetheless, I am tired of our orders being wrong and for the price, food overcooked in general. Sorry Reedville, educate your cooks on gluten-intolerance, what medium isn't and please get some fresh cooks in there. BTW, my hubby got sick from the ham on the salad I couldn't finish (he ate it when we got home), even with no dressing, he was quite ill from it. I didn't even bother to call and let them know, will we searching for a new "go-to" place soon.