Residents' Beach House

i'll preface this review by saying that my family has loved residents' beach house for years. they've always taken good care of us in the past, which is what keeps us coming back. but our recent experience wasn't close to the standard that they've set for themselves. when we got to the host stand, she asked for a name and then asked if we were resort guests. we said no and she replied with "okay yeah i just wanted to make sure." kinda weird but ok whatever. we were sat and eventually the waitress came to take our orders. we mentioned that we were all gluten free and she asked if cross contamination was an issue. we said usually we're okay with it, and that we've eaten there in the past. she then asked if we wanted chips and salsa (which we have had with no issue before). we said yes and she said "our fryer oil is shared so there is the risk of cross contamination." ooookay, we just said thats fine. but whatever maybe she just wants to be thorough. she took our food orders, i ordered a pizza with gluten free crust. she started going off about how the oven is shared and cross contamination may be present. i replied that we've gotten pizza there before so, again, we should be fine. another of my party ordered the ceviche and ONCE AGAIN, the waitress began her spiel about the shared fryer. and once again, we said it's fine. when each plate of food came out, WE WERE ONCE AGAIN TOLD ABOUT THE CROSS CONTAMINATION. FOR EVERY PLATE. like thanks i guess but we literally understand. we felt very unwelcome and discouraged by the constant lecturing, along with a few other odd comments made by the waitstaff. honestly the food itself was not as good as it usually is. my mojito didnt taste like lilikoi or rum. the chips were extremely thick and overcooked; we ate only a couple but were never asked how the food was. overall it was just a very underwhelming experience and sadly we will be removing it from our list for a while.

Their gf pizza is delish! Same oven as regular but I’ve never gotten sick eating here.