We went with a reservation for 3:30 p.m., at 4:00 p.m. we were still waiting for a table. Like us, there were more families, and they did not follow any criteria when assigning you a table. When you came in to ask if the table was ready, they were rude. The food is pretty good, the place is nice. Be careful if you are celiac because although there are gluten-free dishes, they put the cutlery on top of the crumbs, the girl asked for natural pineapple and they planted the fork and knife in the middle of the table where all the bread crumbs were.
We have not received a single apology for the delay.