Restaurante L'Italiano

Extremely poor and disappointing experience tonight for my mothers birthday meal. From the moment we arrived we didn't feel any sort of welcoming greeting from the host, we were 5 people arriving to an almost empty restaurant and he grumbled at us not having made a booking. We should have left then and there. An insect was in my salad so clearly they hadn't even washed the leaves. They were ignorant from the moment we sat down with not so much as a hello, how are you, zero personality and zero friendliness shown. Food was thrown at us, all pretty average. My mothers salmon was covered in three different sauces not mentioned on the menu. The waiter seemed irritated at us asking a question about allergies ( I am coeliac) and my mother wanted to get a recommendation for a dry white wine. The waiters may as well work in McDonalds they were completely unable to give any sort of customer service. Ordered another round of drinks halfway through our meal, they never showed up but appeared on our bill, had to tell the waiter the drinks never appeared so we wouldn't be paying. He offered no apologies. No one asked us how the meal was etc. We paid and offered our feedback to the host / potentially manager tall grey hair man with glasses. He waved us off, said something along the lines of "it's hard to get good staff" Politeness and friendliness goes a long way and giving the ignorant rude and unwelcoming manner this man treated us on arrival it's unsurprising to see how ungappy his staff must be. Avoid! We spent 160 euro and it was a total waste of money. We left very disappointed considering it was a special occasion.

Outstanding. Made special effort re gluten free. Lovely flavor's.