PLEASE READ!!!
Never in my life did I think I would write a review, but I would feel terrible if I did not let people know the risk they are taking when dining here.
I dined here for my first and most definitely my last time 06/13/2024. With a party of 6, 5 of which suffer from celiac disease, I do not. Our server did a great job ensuring everyone felt comfortable, providing gluten free bread and glutinous bread. Making clear distinction between the two. He also took extra time when we were ordering to make sure everyone was on the same page. This yelp review is not about him.
Our issue arose several bites into our main course. The pastas had been swapped on two plates, mine and my girlfriend's. Everyone at the table examined the pastas and was sure they had been swapped. Her noodles were twice the size of everyone else's and had a much better texture. Besides after being gluten free for your whole life these distinctions become quite easy to make. We brought this to our servers attention and he grabbed the chef/owner from his seat at the bar. The owner came over and was immediately defensive saying there is no way he screwed it up. When we asked him to identify all the gluten free plates at the table he failed to do so, only pointing at 4. From the start his voice was raised and only continued to get louder as we expressed our concern. He asked me if I liked my pasta, a random question to ask at this time, to which I replied, "it is not my health that is at risk if I eat the wrong thing". After asking if we could have the plate remade so she would feel comfortable eating the dish he refused and called us crazy then walked back to his seat at the bar. There he gave us dirty looks and talked poorly about us to the guests at the bar for the remainder of our experience. Concluding our interaction with him everyone stopped eating as we were not confident in how the dishes were prepared.
After paying the bill, I spoke again with the chef expecting an apology for his behavior and the way he spoke to us. He instead stated, "I am the best Italian chef in America everyone comes here for my food", which wasn't convincing being that we were 1 of 3 tables in the place at 7pm. He then asked where I am from, South Orange County, he replied with, "You would not know real Italian food if it was sitting right in front of you". I told him that I felt the way he handled the situation was far from hospitable, ironic when your in hospitality. He again told me how we crazy and that we are the problem.
So anyways, if you have any sort of allergy, dietary restriction, or simply expect your food to be made correctly then I would avoid this place at all costs. There are a number of other Italian places in Laguna Beach and neighboring cities. Try Rumari or Oliver's Osteria instead.