Rooted Juicery & Kitchen

My daughter is gluten egg and dairy free so when I found this place I wanted to try it out with her. We tried the Mac and cheese and was very disappointed because it was sooooo dry. No creamy cheese style and it was served cold. Now the Thai noodles were amazing. They had the option of zucchini instead of noodles and that is the way to go. It was very flavorful and tasty. Also tried the key lime pie. That was good too.

I've been avoiding Rooted for about a year due to past issues I've had. I decided to go again to get pumpkin chili since it's a seasonal item they have for a very limited time. I also wanted to get a cookie dough truffle which is my favorite dessert from Rooted. I was told by the cashier that the cookie dough truffles now have gluten for some reason. They were gluten free for years so that is extremely disappointing. I don't understand eliminating gluten free options when this restaurant is supposed to be friendly for dietary restrictions. When I got home to eat my chili, I opened the container and there was a thick layer of oil sitting on top. This is supposed to be a healthy restaurant but the amount of oil was so much that I had to try to drain it. The chili normally comes with vegan sour cream and pepitas but mine came with nothing. All in all this was another disappointing experience at Rooted and I will go back to avoiding them again. They've been open for a long time and should have worked out a lot of the issues. I know they have a lot of employee turnover but that's not an excuse, that just indicates an issue with upper management and company policy that needs to be addressed.