Update:
Decided to try again....I really like Rotolo's, but I do not have good experiences at the Longview location. My food this time did have all the right toppings, which was good, but my pizza was burnt. I will be sticking with the Tyler location from now on.
Dinner today was a horrible experience! We had 4 people in our party, I was excited to take my niece from West Texas to eat great pizza, very disappointing:( we ordered 1 calzone, 2 12 inch pizzas & gluten free cheesesticks with pepperoni & extra cheese & drinks. The pizzas had very little sauce, but the worst part of the food was the gluten-free cheesesticks. They arrived with no pepperoni or extra cheese, I told the waitress & she promptly took the tray and apologized, 30 minutes later someone else brought out the exact same cheesesticks with pepperoni & more cheese on top!! Everyone else had been waiting for my food to arrive, and their food was now cold. I showed the waitress the burnt double cooked food, and she went and told the manager & it was taken off the bill. I carefully picked through the mess, and everyone else ate their cold food.