Ruby Tuesday

My family and I ate dinner here on 5/18/25. We were seated quickly, even with a party of 8. Our waitress was friendly and personable. Upon hearing that one member of our party needed to order a gluten free option, she provided him with an additional menu to order from. We did note that some of the options were not in stock at that time. The food came out in a reasonable amount of time. One of the meals was not correct. Not only were the customizations not accommodated, but they had substituted 2 chicken tenders for a fried chicken sandwich without consulting the customer first. The waitress was quick to apologize and immediately put in a new food order. We ran into one additional issue when trying to order dessert and the specially advertised cake was still frozen. The manager approached the table to discuss the concerns and was eager to make the situation right. He also reported the restaurant is under new management. He was very responsive and respectful. Our party left on good terms all around. The decor could use a little updating as we noted some peeling wallpaper and some old staples on the table edges, but it was clean overall.