I ordered a gluten free pizza to try something new and did not like the tackyness. I called them to get a regular pizza and they replaced it without a problem, even though it was completely my dummy mistake. I super appreciate them doing that especially since the guy said that they don't normally do that, which I totally understand. So I'm super grateful they made me a new one. The pizza is amazing and I definitely recommend them and will be going back(this time ordering regular dough. :b). Staff is awesome too!