Sally Lunn's Restaurant & Tearoom

I read some of the reviews on here about the service/staff not being attentive… well after going for an afternoon tea with my family. I can confirm that they don’t have the most attentive staff. The first red flag from our waiter was when I asked about their gluten free options. I didn’t know that each person would have their own food tower because everyone in our group picked the Victorian tea option. When I asked if my food would be separate because it was gluten free, the waiter responded back to me like I was an idiot for asking. After we were done eating, we must have waited 15-20 mins before seeing our waiter. When we were finally able to get her attention, she never asked us if we wanted anything else but simply with dead eyes asked us if we wanted the check. I had to ask her myself to please clear some the dishes away from the table since they do take up a lot of space on the small tables. Again, she acted annoyed at us for asking her to remove our dishes from the table. It’s a cute spot but I probably wouldn’t come back again due to the service from the staff. It just makes me feel better that others have experienced this and that I wasn’t overreacting to their lack of attentiveness. On the plus side, they do offer gluten free options without extra charge which I really appreciated!

Great tea and laid back atmosphere! Gluten conscious and safe for celiacs, thank you!