Saltgrass Steak House

Easy to book, initial service great. Asked about a gluten free bread option for a patty melt and it all started to fail from that point. Initial order ok, some alcohol, an appetiser for 2, and patty melts (one regular, one with gluten free bread). Patty melts never arrived after an hour and we asked and they re checked our initial order. Blamed the kitchen for being confused, but I think they forgot to put the orders through. They arrived 5 mins later. No swiss cheese, looking overdone. Taken away to sort and arrived later. Other cheese mix was used, non-gluten free patty melt meal had burnt patty and burnt bread and some odd cheese mix that had set like rubber. Complained again but past feeling hungry. Given them their due, we only paid for alcohol in the end. However, it was the worst meal I can recall in many years. Warning: make sure they fully understand what’s required for gluten free as you order. We won’t be visiting again… I’ve now altered my review (overall star rating) based on a discussion I’ve since had with the Gen Mgr, and I believe it was a one off issue, and he has already used it as the basis for training and I thank him for offering credit and moreso for reaching out to me.

My family and I are visiting, we have two people in the family that have celiac disease. We were really happy with the options and flavor of the gluten friendly food. Would definitely recommend to anyone trying to find a place to eat that has a gluten allergy.

Normally dine at the one in Austin. I found the food at this location to be of lesser quality than we are used to and we are regulars at our local one. We normally choose salt grass for a Celiac family member who I am happy to report did not have any reactions after eating here. Did find out waitress to be somewhat rude to which we complained they however kept her serving on our table and she thereafter felt extremely abrasive. Had reservations for the next night to eat here again but ended up cancelling it. Also got charged exactly $30 for shrimp and steak which appeared as a different price on their menu but we just wanted to get out of there. If you're looking for mediocre food with safe gluten free options then I would recommend this place just pay attention to your bill.