Sana Locura Gluten Free Bakery | Chamberí - Madrid

We couldn't even order anything. We went in to get something to go. My daughter was eating a churro with one bite left, and I was holding a sealed bag. We didn't touch anything, and we hadn't even come close to the tables. We didn't go beyond the counter, and the girl kicked us out, saying we weren't allowed in with gluten-containing products. I told her I'd just get some things to go and leave, but she didn't even ask if they were gluten-free and that there were some very sensitive people there. It just so happens that I'm very sensitive to gluten, but it's fine if my daughter eats a churro next to me, as long as she doesn't touch my food or utensils. Gluten isn't spread through the air, unless it's in a place with suspended flour, which wasn't the case because, as far as I know, fried churros don't release particles. I could have asked first and then said it differently, like, please don't touch anything, or you can't come in to eat, but I could bring it. If she had told me to order from the door or that she would come over to take my order or that we should go to a table outside, still, but to kick us out like that, well, what they have achieved is to lose customers. It's a shame, because it's already difficult to find 100% gluten-free places, but from a place that kicks me out, well, I don't feel like spending

Excellent place...everything super clean. Fast service and the sandwiches, which is what I ordered... spectacular! A super strategic location because it's close to the Jiménez Díaz Foundation, and it couldn't be better! 😍 Thanks to the entire team for their work and the care they take when handling gluten-free food, respecting the care that must be taken with those of us who have gluten issues.

I've been wanting to try things from here for a while, and I'm truly delighted 🤩. Everything is delicious, and there's little to no difference that it's gluten-free! The place was clean, everything was tidy, the air conditioning was good, and the staff were very nice. I'll definitely be back. I finally found a place where gluten-free food doesn't taste like a parking lot.