Santa Fe Pizza

Ordered pizza there tonight as I love their gluten free pizza. I’ve also had their wings in the past and they have always been good. We have been loyal customers with no issues in the past. We ordered honey garlic wings tonight and they tasted really off. I could not eat them. The taste is hard to describe but the closest thing that I can compare it to is like biting into dirt. I spat it out. I tasted 2 wings just to be sure. They were both terrible. Doesn’t even taste like their usual wings. Maybe the chicken was going bad? They also needed to be cooked more but that would not take away the taste. The pizza was good as per usual but when I called about the wings, the manager was not very accommodating. It almost felt like she thought I was making it up to get my money back. I’ve never had an issue in the past. This is first time. She said to bring the wings back and she will see what’s going on but I was given attitude. It was a total inconvenience to her and no guarantee of trying to make things right was given. I was just told that they sell a lot of wings and they just came out of the oven. My husband decided he’s not going out again to take them back. There is a bad storm coming and he already put the car away. Instead, he decided he does not want to go back here again. We paid good money for this and were looking forward to a relaxing Friday evening. Instead, this caused unnecessary stress. I hope the store will still try to reach out to us to try and compensate us as these wings are completely inedible. It was not just a matter of not liking the taste, it was that something was wrong with the wings. There is no email contact so I hope they will try and make things right. Otherwise, I don’t recommend a place who does not value customer feedback or try to resolve issues without giving attitude. They need to stand by their product and not make excuses for food that is going bad.

Veggie pizza and gluten free were both great! They don’t skimp on cheese. Gluten free pizza tasted good. Would come again