Sazan Ramen

Sazan has good ramen! I am happy they have gluten free ramen although I wish the noodles were more similar to the non-gf version. The waitress, Gabby, was very friendly and attentive. The ambiance is nice although be prepared to be sitting right next to strangers. Overall, we had a nice time and will be going back!

I had one of the worst dining experiences at this restaurant while visiting my kids. They heard about this place and wanted to try it. We love all kinds of Ramen and are always excited to try new places. This place was nearly empty, yet the service and atmosphere were shockingly bad. When we arrived, the only person on the floor was a man who looked like the chef—Asian man in a black chefs uniform who saw us but didn’t acknowledge us at all. Instead, he let us stand there for a while till he turned away and just shouted “DOOR,” seemingly to get an employee’s attention rather than greeting us himself. Someone burst out of the kitchen and we were seated—right next to the expo line, where we had the unfortunate privilege of hearing the staff mock customers based on their appearance and speak very vulgarly about each other and guests. Despite the restaurant being empty at the time, we waited nearly 10 minutes before anyone came to greet us. The chef, who had ignored us earlier, continued to act as if we didn’t exist, even though he keep looking our way through the gaps of the space divider from the expo line to the table right next to it. When our server finally arrived, they looked absolutely miserable—like they hated every second of being there. We had a simple question about nuts in the special, and when our server went to ask, we overheard the chef loudly berating them for not knowing. The poor server came back visibly shaken, and at that point, we decided to avoid asking any more questions for their sake. Later, a short woman with black hair—who I assume was the floor manager—arrived and immediately made everyone’s lives miserable. I watched her micromanage and stress out the already struggling staff, all while we waited 15 minutes for edamame and then almost 40 minutes for food in an empty restaurant. Every employee looked like they wanted to be anywhere else but there. The food itself was completely unimpressive. They only have ONE broth, throwing random toppings on it and calling it different styles of ramen. I’ve had better instant ramen straight out of a plastic bag. I saw someone online compare their ramen to "dog water"—they were not wrong. The vegan option just sad. And dont even bother about coming here if you have celiac. On top of that, the atmosphere was disgusting. Stained ceilings, cracked crown molding, food all over the floor, the tables were sticky and peeling and had food stuck under a circular shaped base that was bolted into the ground (stupid idea), it smelled bad, and despite the restaurant being empty, they sat us right next to the bathroom. To make things worse, they weren’t serving alcohol, blaming it on being "understaffed"—though it seemed more like the managers just didn’t want to do their jobs. If it were super busy, I'd understand but why have a whole bar in an empty restaurant and blame being "understaffed" for not serving me a drink on your menu. Sounds like someone has no idea what they are doing to me. The only bright spot? The servers. They were polite despite everything, but they were clearly under appreciated and mistreated. It was honestly painful to watch. Overall, this was one of the worst dining experiences I’ve had in a long time. Terrible management, gross atmosphere, miserable employees, and mid-tier food at best. I wouldn’t recommend this place to anyone. If i could give this place 0 stars, I'd give it -2

We had really great starters and ramen and they were very considerate for gluten free guests