We’ve visited twice - once a year ago we dined with a large party and it was amazing, and once again in early June for takeout which was underwhelming.
We had an awesome first experience last year - like others have mentioned there was quite a wait for a table despite the dining room being mostly empty mid-afternoon. The food was delicious and large portions, our table was well accommodated with dietary needs - gluten free and vegetarian. Menu items are not inexpensive, but we appreciated the large portions and found it very justified.
Recently our takeout experience was less optimal - I’m sure it was a user error on our end but a pasta that had been intended to be gluten free went through the online order system as regular pasta so I was disappointed to only enjoy a flatbread this time, no pasta for me. The gluten free flatbread was fine, the toppings didn’t extend out as far as I remember last time so there was more crust than topped flatbread. The packaging was confusing as we recieved a number of small containers with the order, but they weren’t marked or labelled so we didn’t know which sauce or chopped herb was intended for what dish. The pick up process was a little off putting - we had selected curbside pick up but as out of town visitors we weren’t sure where to pull up (maybe it was clearly marked and we just missed it?) so when I called to say we are here the hostess told me to come in instead. That’s fine - I went in and she handed me one bag initially, when I confirmed it was under my name and for two pastas and a flatbread the hostess then seemed to turn very suspicious and her demeanor and voice changed & asked me to pull out my pick up notification and order confirmation - before pulling the flatbread box out for us as well so we had our whole order. Maybe she just forgot to ask for this from the start, but it would have felt much friendlier had she asked me for that information when I arrived - the way she did made me feel like she thought I was trying to be sneaky and take more than our order or something. If curbside pick up isn’t offered or staff don’t want to participate, perhaps the online ordering system should reflect this.
After our first visit, Scaddabush was top of our list of places to eat whenever we are next in town - which is why we sought it out for our most recent trip. Now I’m not so sure if we’ll seek it out again 🤷♀️ It was seriously so good the first time though.