We eat lunch at Schlotzsky's anytime we visit a larger area that has one available. I order the gluten-free sandwich option and am always happy with the options, flavor, and size. My only complaint is that I always order extra mayo and added mustard and rarely get it, so I have to go and ask for more after receiving my order. The staff is rarely very friendly, but sadly, I believe this is the new norm for many employees in any type of business.