Our family of 6 came in Sunday afternoon to grab a decent meal. My wife and daughter both have celiac and we’ve eaten at Schlotzsky’s a few times without issues in regards to their allergies.
This time the food was decent and no reactions to gluten allergies, however, every single one of our meals was screwed up. The two gluten free orders were both made with gluten ingredients and we asked them to be made again, this time gluten free.
I ordered a smoked turkey sandwich only to have just regular turkey. My daughter order a small turkey club and ended up getting my smoked turkey meat. My 4 year old son ordered a kids pizza only to be brought an adult sized pizza.
Overall, incredibly frustrated that the process was error filled and took forever to get our food correctly. Once it was delivered correctly, it tasted good.