I eat at Schlotzsky’s often, as it’s one of the few faster food chains with gluten free options. I would have given them 5 stars, but this store is very inconsistent. Sometimes the sandwich is delicious, with adequate toppings and sauce; other times the sandwich is really not very good.
Unfortunately with some regularity, their cashiers seem to be undertrained and redeeming offers or codes is hit or miss. On more than one occasion I’ve been told they couldn’t redeem my code for some reason or, worse, they act like they did and I only find out later when I look at my receipt do I find out they didn’t.