Online ordering from monthly menu items offered is straightforward, simple and efficient. The shop is closed Sunday thru Tuesday. I was able to place an order online Monday morning for Wednesday pickup. Other local bakeries that have similar operating hours couldn’t fulfill an order until Thursday morning. Props to Scratch for being on their game! I ordered a dozen traditional cupcakes and a dozen gluten free. Everyone raved about the cupcakes but I have to say I was impressed with the quality, flavor and texture of the GF products. I will be a return customer for sure.