I had high hopes for this coffee shop but I'm honestly disappointed. The customer service was the first thing that threw me. I was greeted when I entered the establishment from a person that I couldn't see immediately. I walked up to the counter to read the menu and the person behind the counter was not engaging nor helpful. I was asking questions about what is vegan-friendly and the person wasn't sure and did check a label and then went back to whatever they were doing on their phone. I found that to be quite rude because I was still standing there asking questions about various items on the menu. No suggestions or guidance toward what would be enjoyable. I didn't see anything on the menu vegan friendly. It is 2025 come on…if you can cater to gluten free, I feel there can be vegan options but MORE so it was the customer service that left me even more disappointed. I felt like the worker could care less I was standing there, their phone was more important. I am local and at this point I would rather go to the city and just get a couple of coffee drinks and wait until the next time I'm in the city vs this place. Customer service will always be key, especially on ones first visit. I could appreciate your book area, love that!