So many mixed feelings about Scandi.
There was a point in time where I was a regular at Scandi - going 2/3 time a week, every week.
The atmosphere is stunning and the aesthetic is beautiful - if you’re just looking for vibes or the Instagram photos or a cute Zoom background, then you’ll love it.
For service, I have really only ever had one bad experience with a barista and candidly, they apologized to me the next time I came in and said they were truly just having a bad day.
For food, there’s limited options outside of carbs and treats - I believe only 2 gluten free options and nothing with protein.
The reason I’m giving them a lower score with service is truly based on my experiences when the owner is present and when she isn’t.
On multiple occasions, I’ve felt uncomfortable or judged in my personal interactions with her. While I understand cultural differences or misunderstandings, I’ve felt everything from a loaded comment to my son, passive aggressive comments about my service dog, dismissive tones in conversation, etc.
However, I’ve also felt that the entire atmosphere of the space changes when she’s there. She’s not afraid to reprimand staff in front of customers, the music often becomes religious (which is fine for some spaces), but everyone tenses when she’s around.
From my understanding, she comes in on a daily basis and I was truly uncomfortable to the point that I found a new coffee shop to go to on a regular basis.