Shake Shack Battery Park City

So to start this off I need to give a little background. My family and I were visiting New York from Maryland on a trip to see some things around the city. We were in a hurry to get some food quick due to our bus departure being in the next 25 minutes and our uber driver was also coming in the next few minutes. The next issue was that my partner has celiac disease and so it was vital that the food was gluten free. I spoke with a man named Uzi and to say he was helpful and beyond amazing is an understatement. I’m writing this a few weeks later than wanted but his actions have stuck with me to this day. Uzi went above and beyond to ensure my partners meal was handled with care and that all workers changed gloves, a separate bag was given to carry the burger and that both my order and my families order was rushed because we informed him of the situation. Thanks to Uzi we were able to have a nice meal without worry of gluten contamination and were able to get the bus. Uzi deserves and should be recognized for this as to me he truly did everything in his power to make everything work and work it did thanks to him. If I ever go back to New York I would visit this shake shack just to say thank you to him. He showed what everyone should aspire to be and he is someone to look up to in times of need. I truly hope he is able to see this message and that he gets the recognition he truly deserves

Gluten free burger, glad to be able to eat burger while on GF diet

Shack Burger patties were overly well done and dry. I had a gluten free bun, which is always on the dry side, that made the whole burger taste like styrofoam.