Shake Shack Pentagon City

Update: April 2024 Ordered burgers on Saturday noon. Burgers were dry with very little sauce on it. Bun was not toasted. We were disappointed. It seems they cannot maintain the quality in busy noon time. Update: April 2024 We went here again on Saturday. Customization order was followed. Burgers were delicious. I changed the review to 5 stars. Original: We received the wrong order today, but the staff member was kind and quickly remade a burger for us. I had ordered a burger with a gluten-free bun, plus added tomato and pickles. Later, we noticed the tomato and pickles were missing. Since the gluten-free bun looks very similar to the regular bun, we began to suspect that we might’ve received the wrong bun as well. It seems likely that the customizations were completely overlooked. If you have dietary restrictions like gluten intolerance, I recommend adding multiple customizations. That way, it’s easier to tell whether the kitchen followed your request and helps verify the order more clearly.

I always have my gluten-free bread. Tasty burger and relatively cheap price.