Shibui Dessert Bar

My recent visit to Shibui left me deeply disappointed and concerned about their commitment to accommodating gluten-free diners. As a parent of a son with Celiac disease, I am always vigilant when it comes to ensuring that the food he consumes is safe for him. Therefore, when we saw that Shibui advertised their desserts as gluten-free, we were excited to indulge without worry. Unfortunately, our experience quickly turned sour when, despite informing them of my son's Celiac condition and our clear indication of needing a gluten-free option, they added sprinkles to our order. When we questioned this oversight, the staff looked at us as if we were mistaken, which was incredibly disheartening. It wasn't until we insisted on checking the label on the sprinkles that the truth came to light – they indeed contained gluten. This careless mistake could have had serious consequences for my son's health. If I hadn't been there to intervene, he would have unknowingly consumed gluten, thinking he was making a safe choice. As someone with Celiac disease, he relies on restaurants to uphold their gluten-free claims with integrity and accuracy. I urge Shibui to take this incident seriously and prioritise proper training for their staff regarding gluten-free dietary requirements. It's not enough to simply advertise gluten-free options; they must ensure that every dish served aligns with their claims to avoid putting diners with gluten sensitivities or allergies at risk. Overall, my experience at Shibui was marred by this incident, and I am hesitant to return until I can trust that they have implemented necessary measures to prevent such mistakes in the future. For individuals with dietary restrictions like Celiac disease, the stakes are too high to overlook.

the best gluten free donuts i’ve ever had! amazing dessert! can’t reccomend this more 🙌🏽