I can't say much about the food as the incredibly bad service saw us walk out after embarrassing behavior on behalf of your staff and the table they tried to sell to us as "a cozy vibe" that was essentially a cupboard under the stairs.
We were in Kelowna visiting for one night and are honestly shocked about how we were treated at your restaurant.
We asked for a table for two and one of your staff claimed they had a table upstairs. They brought us up only to find there were people already sitting at it, we awkwardly stood amongst the tables disturbing people's meals while your staff went back and forth on the table numbers, to which we were told there was already someone sitting there...no duh. Very unprofessional.
We then had to awkwardly be shuffled back down the stairs while we were reassured that there was another table downstairs, a "cute nook with a cozy vibe"...we were sat under the stairwell, in a "box" that makes Harry Potter's broom closet bedroom look impressive.
To make matters worse, the IKEA plastic chairs we were given were much too high for the wooden crate being offered as a "table"... You want us to crouch over to eat our meal? The lights were so low we could barely read the menu and we had a straight line view in the open bathroom door.
We tried to give you guys the benefit of the doubt but another staff member came to our "table" peered through the beaded curtain being used as a half assed attempt to separate you from the hallway to the open bathroom door.
He didn't even stand close to the curtain or move it aside, he spoke to us through the curtain as if we were infected, in isolation in your "cozy nook".
I asked him about their gluten free options as I have an allergy, and he acted as if I was asking him physics questions...it's a simple yes or no, are your staff not trained on allergies??
Both interactions with each staff member left us wondering if we stepped into an establishment where all the staff were too high to function correctly, it was awkward and uncomfortable and not acceptable.
We decided to leave. We stood up and handed the menus politely back to a passing waitress only to see the staff, including one who came to our table, standing at the bar looking disgusted and dare I say gossiping as we walked out.
Look, I'm sure you serve good food, but it's ridiculous that you have so little regard for your customers that you try to fit them under the damn stairwell while intending to charge 20$ an appy.
Train your staff correctly or ask them to stay sober for their shifts, it's their job to create a nice environment, not parade guests around and make them feel uncomfortable.
0/10, maybe the food is good if you can withstand the atmosphere and service.