Sky Gimbap

This place has an unethical and unprofessional owner that gaslights her customers. The place is small, with just one table that seats 4, and single row tables that seat another 5. We were a party of four so we took the big table. After we placed our order, and before most of the dishes had been served we decided to order one extra bowl of ramen. The owner said this was fine, but that we would have to wait for her to finish the other orders that had come in after us. This was reasonable and agreed. As we finished all our dishes, I asked for the additional bowl of ramen and this time the owner said “she couldn’t do it” because a larger 7-person order had come in. Firstly, she did not inform our party that she could no longer make our dish, she simply waited for us to ask her once we had finished with all of our food. Second, every person at our table had heard her say she would make our additional bowl of ramen, just that it would be served later. But the owner insisted she had said from the beginning that she could not take our additional order and that it was a misunderstanding. We were annoyed, and just paid before leaving. But just as we were leaving she doubled down and told us again that it was OUR misunderstanding, without even an apology. She was basically gaslighting us as she knew we were unhappy at how she had treated us and was probably afraid we would leave a bad review (ha). I think she wanted us to leave asap so that she could seat a larger group that had called after we had placed our initial order. Another couple also had an argument with her because they were initially told that they had to wait to place an order, so they left and came back. When they came back, the owner was extremely flippant when they asked if they could order, and what would be the waiting time - the owner basically would not give them a firm wait time. This couple left without ordering. The owner knows and speaks English, and was clearly proficient enough to gaslight us, so we don’t think this was a language issue as well. Sky Gimpbap is free to choose to serve a larger party, but the owner should not do it at the expense of her existing customers. I would not go back again. I recommend you instead check out Mananim Recipe, which has more options including gluten free and vegan dishes and is just a one minute walk away.

Yummy food and gluten free options!

Great place with gluten free options The owner is so nice and the food is tasty