Smokey Bones N. Charleston

This place is ran horribly! Friends and i were there for dinner, there was significantly more staff than customers, so you'd think they'd be on it. One person in our party wanted to be at the bar - she got 2 beers and her food before we even got to order at the table. I inquired about ingredients that I'm allergic to and the group of girls at the front acted as though it was an inconvenience and their conversation was more important. They tried giving me a Gluten free menu, but I'm not allergic to Gluten. I then attempted to get a manager to confirm the information given. I was yelled at for going on their tile floor which isn't clear that you shouldn't stand on (no signage and no staff in the patron area of the restaurant). I ended up with 3 different answers on my allergen. Nachos came out cold and the amount of attitude towards customers in this place is horrible. After 40 minutes we left and went to another restaurant next door with very friendly and competent staff.

My wife explained about her Celiac disease, the staff asked the kitchen which dishes would be safe. The serving staff saw the kitchen put toast on the plate with the ribs and remade the whole plate without the toast to keep my wife safe. Above and beyond, plus the food was great.