Soho Steak & Seafood Sushi Bar

We had a party of 5 children and 4 adults. We called ahead for reservations and confirmed their gluten free menu as the birthday boy celebrating his 8th birthday has celiacs. This location was recommended in a local restaurant group on social media for their GF options. There were too many blunders to count.. there is no valet even though there is a sign. The lot was full and I had to drive around the block a couple times to find street parking. I didn't have change for the meter so I had to do some online pay thing while my kids were asking how far we had to walk and a million other questions. Walk in and ask hostess stand if they could direct us to our friends who had just arrived a couple minutes prior. We gave their name and description and two employees just said "upstairs" and pointed to a door... okay, so go up there? .. right? Atmosphere upstairs was cool, well decorated and there was music which made it more of a fun spot. There was no kids menu but the waiter did give a couple kids options when we asked. We ordered calamari, bang bang shrimp, edamame, all were very good! We ordered our meals, and we were told kids could only get kids hibachi, we had a couple who wanted lo mien so we had to order full sizes for the 6 year olds. The kids hibachi was not put in as kids as requested or offered to correct on the check. A drink spilled, no napkins for a solid 5 minutes and 2 requests. We had stacked our app plates and they sat there until the last of our entrees came out, they all came out at different times. Oh and we didn't have silverware, we asked three times. Three! We couldn't eat, the kids were whining, we just needed forks. The table next to us received excellent service, that's how we realized we didn't receive salad or soup and weren't asked. I asked the waiter he said "oh oops" and I just asked him to bring a couple of each even though we had 9 entrees. They came out after half of the meals. It didn't matter we didn't have utensils. The kids finally got their waters when the check came out. The 25% built in gratuity for that terrible service is robbery. I did speak with the manager and he was apologetic but we weren't even offered a complimentary dessert which in all honestly I wouldn't have even accepted but it would have maybe appeased me enough so I'm not sitting here pissed off on vacation because we spent $500 for a terrible birthday dinner experience. Save your time. Save your money. Food is good but it's not worth dealing with all the other BS.

The sushi is very fresh. The portions are huge! It's expensive but it's worth it in the portions they give you. They are gluten free and allergy friendly which is excellent. The food comes out fast and the taste is consistent. Their elderflower cocktail is everything. Try it! I'm all for it 👏🏾