Great food, great service, lovely staff, fantastic atmosphere. Separate gluten free menu, staff seem clued up on coeliac disease. Family friendly, changing facilities available. One step at main entrance, staff helped me lift my pram up to get in, but there is a disabled access door too, just have to press the button outside and a staff member will come to meet you.
Overall, cant fault it. I've been to other restaurants in the chain and they have all been fab!