South Restaurant + Coffeehouse

I keep wanting to give this place a chance but I think we’re done. We went a few weeks ago and the wait was long but nothing out of the ordinary. Once seated we placed our order. I ordered the sourdough gin and tonic. I asked to substitute club soda for the tonic. The soda was flat and where I assumed the rhubarb would be somewhat muddled, it was just a few frozen hunks tossed into the glass; not what I would expect for a $14.5 cocktail. Our meals consisted of the butter burger and huevos divorciados, both delicious, but we didn’t receive them until 35 minutes after ordering which was frustrating. At least I had time to try to muddle my frozen rhubarb. Before we got the bill my partner asked if he could try one of the biscuits. He was given a cold biscuit in a box. No butter, no jelly. It was dry. We tried again this weekend per my request since their gluten free menu is probably the best for brunch in town. It was another long wait so we went to the coffee shop next door. I ordered a cappuccino and it took them 35 minutes to make. I am not exaggerating. I then realized they have one machine for the coffee shop as well as the entire establishment so there were waitresses coming in for the brunch orders which put those of us in the coffee shop behind. We were seated after an hour. When given the specials I asked the waitress if the potato leek soup was gluten free and her response was “probably not, it tastes too good to be gluten free” we ordered the omelette and the shakahuska, and I specified gluten free once more. When the meals came, there were baguettes on my plate and my meal was cold. I asked if I could please have gluten free for a third time and she acted surprised. I placed the baguettes on the table and was brought two small pieces of gf toast to mop up my cold breakfast. Staff are very friendly and the options look delicious, but I think we just get really unlucky every time we come.

Fantastic food with gluten free and vegan options. The staff is cheerful and prepared, in particular Tray, the bar manager. Wide selection of delicious wines and cocktail. I loved the cauliflower tacos.

Very disappointed in our last visit here. We go due to them being allergy safe for our celiac son. I wrote a review when we got our receipt and never heard back. Service was absolutely awful. I put our name on the list and we arrived back before our time and table was ready and checked in to let them know we were waiting right next to them on the bench. I wasn't watching my phone since I was with my 3 children and assumed they would call my name like they called the other names waiting for tables. I noticed the text 8 min after it was sent and went to the desk. The man there was rude and made it a point to say they sent it to us 8 min ago. The woman next to him knew we had been waiting and even asked us when we got there about a high chair. Our waiter when we got to our table was not friendly, hardly checked on us, left dirty dishes on the table until we left, and I had to ask another worker for napkins, our check, and to go boxes. The place was not packed or even close to half full. No apology at all from him either