Spizzi Pizza

Hello Diana, We sincerely apologize for this unpleasant experience. Your message was read very carefully by our entire small team. We fully understand your concerns, especially when it comes to food allergies—it's a subject we take very seriously. We are a small, local business, a passionate team that strives every day to offer quality, homemade products with care. But as with any artisanal work, human error can unfortunately occur, and we deeply regret that this may have affected your evening. Regarding the gluten-free pizza, it's true that we don't yet have a clear labeling system, but this is an area that your feedback encourages us to improve quickly to ensure everyone's peace of mind and safety. We would love to have a second chance to welcome you, this time in person, so that you can experience for yourself the quality of our service in better conditions. We want every customer to leave with a smile, and we'll do our best to make that happen if you give us another opportunity. Thank you again for your feedback; it helps us improve. Sincerely, The Spizzi Team

My husband is allergic to gluten and called to order a gluten-free pizza for himself and a regular one for me. When he went to pick up the order, it arrived 10 or 15 minutes early, and the staff reacted by getting annoyed that my husband wasn't even a little early. They weren't very friendly. Then, when we got home, we saw that the dough on both pizzas was completely the same, and we still don't know if my husband's pizza was actually gluten-free. He chose not to eat his pizza that night because there was no indicator that it was actually gluten-free, and we couldn't take the risk. So, Spizzi needs more sympathy and empathy with its customers than before. Greater care ⚠️ with gluten-free and allergies. Don't play with customers' health. And maybe a delivery system because having to pick up the pizza, pay a high price, and still not be able to dine in because we weren't sure was too much. For now, my husband and I have sworn to never buy food from Spizzi again.

Very good pizzas, even the dough tastes good! The gluten-free pizzas in particular are delicious. I've been there several times and can highly recommend it!