Wanted to try this place for some time. Stumbled upon this location while Christmas shopping. When I walked in the door, I saw the self-serve ordering kiosks. That bummed me out. I did see that they also offered counter service, so I elected for that. There were no employees in the ordering area. But as soon as I stepped to the counter, a woman walked up to take my order. She answered a couple questions with a genuine smile on her face. I was truly impressed by the thought that went into this restaurant concept! Sauces were great, gluten-free options, and a great build-out.